Terms of Service

Effective Date: January 2025

1. Acceptance of Terms

By accessing or using CarFile ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Service Description

CarFile provides vehicle management software including MOT reminders, service tracking, expense management, and DVLA data integration for UK vehicles. The Service is provided "as is" and we continuously work to improve and expand our features.

3. Account Registration

To use our Service, you must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

4. Subscription and Payment

Billing: Subscriptions are billed monthly or annually in advance. Prices are in GBP and include VAT where applicable.

Free Trial: New users receive a 30-day free trial. No payment information is required to start your trial.

Money-Back Guarantee: We offer a 30-day money-back guarantee on all paid plans. Request a refund within 30 days of payment for a full refund.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Transmit viruses or malicious code
  • Violate any applicable laws or regulations
  • Misrepresent vehicle ownership or information

6. DVLA Data Usage

Vehicle data obtained through DVLA integration is subject to DVLA's terms of use. You agree to use this data only for personal vehicle management purposes and not for commercial resale or unauthorized purposes.

7. Intellectual Property

All content, features, and functionality of the Service are owned by CarFile Ltd and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, CarFile shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

9. Indemnification

You agree to indemnify and hold harmless CarFile, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

10. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will notify users of significant changes via email or through the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@carfile.app
Address: CarFile Ltd, London, United Kingdom